REFUND POLICY

We want you to be happy with your KidFlux purchase. If something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of delivery for unused, undamaged products in original packaging.

To start a return, email us at:
📧 info@kidflux.com

Refunds

Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original payment method.

Please allow 5–10 business days for processing.

Exchanges

If your item arrives defective or damaged, we will replace it free of charge.
Contact us within 7 days of receiving the product.

Non-Returnable Items

  • Gift cards

  • Items purchased on final clearance sale

Shipping Costs

Return shipping costs must be paid by the customer unless the product arrives damaged or faulty.